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Return Policy for stdalfourcosmetics.com

 

At StDalfourCosmetics.com, we are committed to ensuring you are completely satisfied with your purchase. If for any reason you are not happy with your order, our return policy allows you to return items within a limited time frame.

Eligibility for Returns:

• Return Period: Items must be returned within 7 days of the original purchase date.
• Product Condition: Products must be unused, in their original packaging, and in the same condition as when received.
• Proof of Purchase: A valid receipt or order confirmation is required to process the return.

Non-Returnable Items:

• Opened or used products cannot be returned for health and hygiene reasons.

How to Return an Item:

• Contact Us: Initiate your return by emailing us at support@stdalfourcosmetics.com with your order details.
• Return Instructions: Upon approval, you will receive instructions on how and where to return your product.
• Shipping: The customer is responsible for return shipping costs unless the product is defective or incorrect.

Refunds:

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• Refund Method: Approved refunds will be processed to your original payment method within 7 business days.
• Shipping Fees: Original shipping costs are non-refundable, except in cases of defective or incorrect products.

Exchanges:

• We only replace items if they are defective or damaged. If you need to exchange your item, contact us at support@stdalfourcosmetics.com within 7 days of receiving your order.

Contact Us:
If you have any questions about our return policy, please contact our customer support team at support@stdalfourcosmetics.com